Contact Management (999/101 Call Handler)
Contact Management (999/101 Call Handler)
4 weeks ago
tvpcareers.co.uk
15K views · 63 reactions | **Making a 'Silent 999' call** In some emergencies we recognise people will dial 999 but be unable to speak as it may put them at risk. Pressing 55 when prompted let's us know you need us. Here call handler Kathryn Longstaff explains the system... | Cleveland Police | Facebook
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15K views · 63 reactions | **Making a 'Silent 999' call** In some emergen…
15.4K views1 week ago
FacebookCleveland Police
Call handlers like Sarah take emergency 999 calls from all over Scotland. | BBC Scotland
3:29
Call handlers like Sarah take emergency 999 calls from all over …
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FacebookBBC Scotland
This 999 call handler did a great job keeping this Bristol mum so calm! 🎖 ☎️🚑🏥 | BBC Bristol
2:14
This 999 call handler did a great job keeping this Bristol mum so calm…
228K viewsMay 9, 2017
FacebookBBC Bristol
Call Handling
Call Handling
8 months ago
gmp.police.uk
It is really important that we keep our phone lines open for genuine emergencies. These calls will always be prioritised over 101 to ensure officers can be deployed swiftly to those needing emergency assistance. Our call handlers are trained to quickly assess the threat and risk of an incident and deploy resources accordingly. If, however, the incident being reported is not a true emergency, the caller will be advised to call back on 101 or report online. Please only call 999 if a crime is happe
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It is really important that we keep our phone lines open for genuine …
2.7K views7 months ago
FacebookNorthamptonshire Police
News - 3 November 2025 Met Police reminds Londoners to only call 999 in genuine emergencies Shocking figures released today show just 15 per cent of 999 calls made to the Met Police are genuine emergencies, as officers remind the public to only call in urgent or life-threatening situations. In the past year Met call handlers have been contacted by people frustrated by their delivery drivers not turning up, someone who had a spider in their room and in one instance because their dog was not comin
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News - 3 November 2025 Met Police reminds Londoners to only call 99…
263 views3 months ago
FacebookApnin
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376K views · 1.2K reactions | The Met Police urges 999 call for emer…
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FacebookSky News
Call Handling
Jan 25, 2022
scotland.police.uk
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More than 20,000 hoax calls have been received by the Metropolitan …
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FacebookITV News
999 and 101 contact resolution officer
1 week ago
merseyside.police.uk
A Guide to Calling 999
999 viewsSep 18, 2017
twinkl.co.uk
3:02
28K views · 263 reactions | Megan, our award-winning 999 call handle…
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FacebookSuffolk Constabulary Official Page
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Police call handler's quick thinking realising pizza 999 call was coded …
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