The CRA says it's making changes that could impact some tax filers who want to continue using paper forms and documents as it ...

The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an ...

The CRA has released the 2026 federal tax brackets, raising the Basic Personal Amount (BPA) to $16,452 and adjusting CPP and ...

The Canada Revenue Agency has completed its 100-day plan to fix its call centres, but the union that represents CRA employees ...

OTTAWA — The Canada Revenue Agency paid $18 million for a chatbot the auditor general says gave her team the wrong answer 66 ...

The year wrapping up means it's getting closer to tax season, and the federal Community Volunteer Income Tax Program will ...

Ottawa Mayor Mark Sutcliffe has expressed concern that a prolonged work-from-home employment ethos is creating a ghost town ...

After a surge in public complaints this summer, the CRA launched a 100-day improvement plan that is now complete.

OTTAWA — The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to ...

In an update released early Thursday morning, the CRA said it has more than doubled the number of calls it has answered to 70 ...

The Canada Revenue Agency is facing renewed scrutiny after the Auditor General found its taxpayer-funded chatbot frequently ...

OTTAWA, ON, Dec. 11, 2025 /CNW/ - Today marks the end of the 100-day plan that the Canada Revenue Agency (CRA) was directed to put in place to strengthen services, improve access, and reduce delays.