A TikToker used ChatGPT to make her chicken order look raw—but her post's 4.4 million viewers included DoorDash itself.

Even though you probably don't have the tools or expertise to fix every little thing with your vehicle, it still comes in handy to know how to do some basic repairs to save time and money. There's no ...

With the time it takes from query to resolution, new research commissioned by Australian insurance company Youi has uncovered that human connection and clear communication are critical for a positive ...

Poor insurer service levels need to be addressed in order to close the protection gap, according to St James’s Place’s head of protection, David Mead. Discussing the current levels of service from ...

We all know that the customer is always right, and we need to respond to their concerns within minutes or risk losing the ...

The Federal Government has warned telecommunications operators that they could face regulatory sanctions if they fail to improve service quality across the country, saying Nigerians must begin to ...

In the digital landscape of 2026, AI-generated content is everywhere, but YouTube intends to use AI to reduce the flow of slop. In his annual letter to the creator community, YouTube CEO Neal Mohen ...

Google's Content Revenue Reaper Is Coming for Video Creators on YouTube ...

Illegal, synthetically narrated copies of “The Hunger Games,” hit self-help books and everything in between are increasingly ...

The Nigerian Communications Commission has said mobile network operators and tower companies invested about N2.5tn in network infrastructure and upgrades in 2025 amid growing complaints by Nigerians ...

Lousy service, not the Iran war, killed Spirit Airlines. Spirit was doomed to fail because of mismanagement, deep financial problems, and – crucially – its reputation for poor customer service. The ...

Tobi Olanrewaju, telecommunications expert and president of the National Consumers Advocacy Network, NCAN, has penned details of how the Nigerian Communications Commission, led by its executive vice ...