Computer telephony integration, or CTI, is the technology that integrates a call center’s telephone system with a call agent’s computers.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

BOISE - The federal Department of Labor is releasing the last of a $1.3 million grant awarded to help Idaho workers left unemployed after a Dell computer call center in Twin Falls closed. The ...

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.

Mohammad Alam, from New York, pleaded guilty in a computer scam targeting 32 people throughout the U.S. that scammed $340,000.