Clearly, it isn’t enough to just repeat “more communication” like a mantra because then you have organizations trying out practices that employees don’t want or even passionately hate (looking at you, ...

Microsoft's vision for communications implies a third phase in the evolution, in which analytics provide the crucial element. In his opening keynote at last week's Lync Conference, Gurdeep Singh Pall, ...

Your E911 strategy, remote access policies and more depend on examining what “communication” means Every now and then you realize you’ve been using a word without thinking about what it really means.

I tell people that I work in enterprise communications, but no one really knows what that means. That’s fair, both enterprise and communications are subjective terms, and disagreements occur even ...

That gap is where momentum quietly leaks away. Not in dramatic blowups, but in everyday misunderstandings. In assumptions no one checks. In alignment that exists only in the leader’s head. Over time, ...