Customer value mapping is an established concept and has various definitions. Unfortunately, many companies get lost with customer value mapping. Too often, the exercise becomes entirely focused on a ...

We’ve seen many value stream maps (VSM) over the past 20 years, as it has become a common tool. In some companies it’s a first requirement before a lean effort begins. In other companies, value stream ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Value Stream Maps (VSM) are a powerful tool used in lean manufacturing and other business processes to visualize and analyze the flow of materials and information required to bring a product or ...

Value stream mapping is a visual means to depict and improve the flow of manufacturing and production process, as well as the information that controls the flow of materials through the process. It is ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Programmers who focus in increments of two-week sprints can be left in the dark on long-term business strategy. Shine a light on processes and potential improvements with visual aids. When ...

Value Stream Mapping is process most consider an exercise for finding and removing waste. It is a foundational Lean Tool that typically gets introduced early in a Lean Transformation. A Systems2win ...

Unfamiliar with value stream mapping? If so, view these presentations to learn about how it works with these Lean and Environment Training Modules Getting Started with Lean and Environment Identifying ...

In my previous blog, I explained how COBIT 5 provided a robust framework to understand your users’ expectation for IT services. With this knowledge in mind, we can now depict the value that your IT ...