Customer service software empowers your support team to quickly resolve customer issues. We've tested the leading options to help you choose the best solution for your small business. I’ve been ...

Salesforce has agreed to buy Fin, a startup that develops customer agents formerly known as Intercom, for $3.6 billion, as the software giant hopes to win new businesses from enterprises to adopt its ...

AppDirect, a cloud-based marketplace featuring hundreds of software-as-a-service (SaaS) apps, has acquired Radialpoint, a cloud and technical support service provider for small businesses. Founded out ...