'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...

Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

Microsoft has started selling replacement parts for its Surface devices in the Microsoft Store, making it easier for owners to repair their own machines. Available components for Surface products ...

Back in February, some Surface Pro 4 users began reporting some serious screen flickering issues that they were having. The issue was particularly troublesome for a couple of reasons. For one thing, ...

Posts from this topic will be added to your daily email digest and your homepage feed. The company couldn’t find a software or firmware fix The company couldn’t find a software or firmware fix is a ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

Microsoft is offering free repair services for Surface Laptop 3 units with a fractured screen due to a "hard foreign particle". The issue surfaced around three months after the device was launched. In ...

User reports of screens mysteriously cracking on some Microsoft Surface Laptop 3 machines have come to prominence this week; with reports from forum posts, Reddit, and Twitter all reporting that ...