A forthcoming study from Lotis Blue Consulting (LBC) and the National Retail Federation (NRF) shows that health and safety are more important than ever in retaining retail employees. And Aaron ...

As the holidays approach, retailers are gearing up for one of their busiest seasons. In an industry known for long and irregular hours, demanding customer interactions and physical strain, this time ...

One barely has to wade into a Reddit thread in which workers whine about their employer before encountering something related to shifts. This often focuses on with whom a worker is scheduled and how ...

Add Yahoo as a preferred source to see more of our stories on Google. In recent quarters, retailers have been quick to decry shoplifting and organized crime rings as a hindrance to profit growth. Just ...

Costco invests in retaining its employees.

Since shoppers have returned to stores after the height of the pandemic, in-person retail sales have increased. But with the uptick in sales, retailers have seen a correlating increase in losses ...

With so many shifts in the market, the pressure is on to upskill your workforce. However, there is a balance between getting employees up to speed quickly and effectively while also fostering open ...

Researchers at QUT have developed a new tool to measure customer aggression within the retail and services sectors. Published in Journal of Retailing and Consumer Services, the study, was the first of ...

Stress plays a huge role in the productivity, focus and feelings of employees. Stressed employees can lose the ability to be present and attentive in the workplace, which is a crucial part of ...

Although the federal COVID-19 Public Health Declaration officially proclaimed the pandemic over nearly a year ago (on May 11, 2023), many employers, especially those in the retail industry, continue ...

While the industry is certainly not unfamiliar with high employee attrition rates, it is a growing problem as half of frontline retail employees are considering leaving their jobs in the next few ...

If there's one thing working in retail has taught me, it's that people can be much bigger jerks than I ever imagined. But maybe you understood that from our list of the worst client stories alone. I'd ...