Add Yahoo as a preferred source to see more of our stories on Google. U.S. consumers are catching onto the fact that retailers are tightening up returns. According to a Harris Poll consumer survey ...

Add Yahoo as a preferred source to see more of our stories on Google. Did a pair of shoes you got for Christmas not fit quite right? Or, did you get a book that you already read and want to exchange ...

NEW YORK (AP) – Walmart is making new moves to speed up the return process for online purchases. The first change will come next month, when customers will be able to start the return process on ...

Costco's famously generous return policy is tightening, with stricter checks and flagged accounts leaving some longtime ...

Your returns policy is actually one of the more influential pages on your website. Shoppers rely on this information as a ...

When Christmas is over, many gift recipients are saddled with the frustrating post-holiday task of dealing with a retailer's cumbersome return policy. No matter how much thought or sentiment goes into ...

Four out of ten consumers will return “at least” one online purchase each month, a new report finds. That’s a lot of returns, which presents a challenge for any online stores with tight margins. The ...

Returns are increasingly a part of the shopping experience, particularly online with nearly half (48%) of shoppers surveyed saying that they’d returned an online purchase in the last year, according ...

Everyone returns a gift or an impulse purchase now and then. Maybe it doesn’t fit. Maybe it doesn’t suit your taste. Maybe you ordered something on a whim (or you snagged an awesome deal) and now you ...