IBM Cloud users will soon experience a shift in support services. Starting January 2026, the Basic Support tier will ...

As IBM prepares to ship 24- and 32-processor versions of its zSeries 990 mainframe computers later this month, the company is ramping up its zSeries technical support operation and, on Tuesday, will ...

Cisco and IBM mutual customers will be able to access a single helpdesk for the vendors' products under plans for combined support services. IBM's managed maintenance solution for Cisco products will ...

Cisco Systems and IBM are expanding a cooperative support offering from the U.S. to 46 other markets. Through the offering, called Managed Maintenance Solutions (MMS) for Cisco Products, enterprises ...

EMC and IBM on Wednesday announced another step in their joint technology agreement, which will now include the midrange iSeries server. The licensing agreement will provide EMC with interfaces for ...