TLDR: Over seven courses, The Complete Salesforce Trailhead 2020 package explains how to use the vast power of the Salesforce platform customized for your business needs. Every time you interact with ...

Salesforce is the world’s most popular CRM with good reason. Our testing found it to be one of the best CRMs on the market, with robust analytics, helpful customer support tools, and a bevy of ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...

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Salesforce’s new business simulator is a significant step in developing more capable, agentic AI. Salesforce AI Research ...

Bill Detwiler: So let's get right to it. As companies, as governments are developing apps for contact tracing, to help people know maybe who they've been in contact with, to help them know where it's ...

Every time you interact with most companies, it feels like the first time. You’re dealing with someone new who doesn’t know you or your past interaction with the company. Every conversation is like ...