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Leaders are often expected to control emotions, embody assertiveness, detachment, and autonomy, and be results-driven and resilient in highly stressful situations. However, this approach sometimes ...
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How to improve managing your emotions at work

It’s not a question of if, but when, your emotions emerge, how can you keep calm and carry on? If you’ve ever lost control of your emotions at work, you’re not alone. According to an Accountemps ...
Strong emotions are inevitable in a stressful work world. And it can be difficult to control emotions—especially in tense situations at work. Maybe you’ve been so frustrated with a colleague that you ...
How to interrupt your fight-or-flight response so you can take the heat down in real time. When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR ...
A conversation with Michigan Ross’s Lindy Greer and Christina Bradley on handling uncomfortable situations. Many managers don’t know what to say when a team member appears angry, frustrated, or sad.
Work can be a place of high demands and quick changes. Deadlines, difficult conversations, or sudden changes can trigger intense feelings like frustration, anxiety, and even anger. These emotions can ...
A new study finds a simple three-minute intervention can have a surprisingly big effect on everyday emotional intelligence.
Why don’t more of us reach the big goals we set for ourselves? Sure, sometimes the answer is lack of ability. It is entirely possible you are not smart enough to be an astrophysicist or strong enough ...
As industries evolve and technology reshapes the workplace, many professionals are rethinking their career paths and wondering how to stay ahead. Navigating today’s challenging job market requires a ...
Let's say you've gone through a breakup. You're heartbroken, confused and angry. What do you do with all those feelings? That's up to you. You have the power to "turn the intensity up or down on an ...
Sometimes you can just change them, the psychologist Ethan Kross argues in his new book, “Shift.” By Jancee Dunn Emotions are a fundamental part of what make us human. They can be overwhelming, ...
Ethan Kross always shared a special bond with his grandmother, Dora, whom he considered a “second mom”. She lived just a few blocks away from his childhood home, and when he came by each day after ...