EMS1Opinion

As smart devices change emergency calls, 911 centers must adapt

From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...
Android Authority

Another Pixel, another 911 failure: Pixel 10 users say emergency calls sound like screeches

Pixel 10 series users report that they cannot reliably make 911 calls. The 911 call connects but only delivers garbled, incomprehensible audio, described as “shrill electronic screeches.” Google’s ...
Central Illinois Proud on MSN

UPDATED: Audio quality restored for McLean County emergency dispatch calls

Audio quality has been restored for incoming 911 calls for McLean County. MCLEAN COUNTY, Ill. (WMBD) — The McLean ...

Google adds live video sharing to emergency calls in November update

Google is introducing a new "integrated live video experience" for emergency calls with its November Play Services update.
WUSA

'It actually sounds very much like a person' | Fairfax County 911 Center testing AI to handle non-emergency calls

FAIRFAX, Va. — Fairfax County's 911 center, which answers about 3,000 calls a day, is testing artificial intelligence technology to help manage non-emergency calls. The Department of Public Safety ...