Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

We all have an internal list of those we still don't understand, let alone appreciate. We all have biases, even prejudices, toward specific groups. In our workshops we ask people to gather in pairs ...

Some crises can require more attention and sensitivity when crafting, targeting, and delivering information about it. That’s especially true with crises that involve or affect different cultures, ...

During a recent virtual project review, a team of managers from across three continents gathered to discuss progress on a global initiative. Midway through the meeting, the project lead from Germany ...

Leaders often miss the hidden co-cultures shaping how messages land, why people hold back, and how misread culture weakens ...

In a world radically changed by the COVID-19 pandemic, the way we communicate in the workplace has been permanently altered with the integration of online communication platforms. Effective ...