Customers said they're open to AI-powered interactions when contacting support, but they expect the outcomes to be satisfactory. This article, Survey: Customers prefer AI chatbots to live customer ...

Wherever you look, companies are going all in on AI-powered applications. AI can now be found almost everywhere, from online ...

Sentient, a decentralized AI developer, has launched Sentient Chat, an agentic chatbot with over 15 natively integrated agents.

Bloomberg Opinion’s tech columnist takes your questions about how and why Big Tech is spending so much time and money trying to make your next best friend.

Let's take a look at each of those words in turn. The 'chat' naturally refers to the chatbot front-end that OpenAI has built for its GPT language model. The second and third words show that this ...

Decentralized AI developer Sentient has announced the launch of Sentient Chat, a powerful consumer-friendly agentic chatbot akin to Perplexity. This is the first-ever chatbot with over 15 agents ...