Last week, I received an email that made me cringe. The grammar was perfect, the punctuation flawless, but the tone was so ...

Discover cold email stats, response trends, and email etiquette tips to write messages that get noticed and improve your chances of a reply.

Business Insider asked an etiquette expert what employees should avoid doing when sending an email. When writing an email, it's best practice to include both an appropriate greeting and a closing.

Treat your email like an extension of your professional presence and reputation. The language you use, the structure of your ...