Eric Law is a Game Rant contributor from Pennsylvania, USA. An MMORPG-focused video game writer for Game Rant for two years and counting, Eric cut his teeth on gaming since he was a wee lad watching ...

More than 100 employees at Blizzard’s Ireland-based customer service office have voluntarily accepted contract buyouts to leave the company. As reported by Eurogamer, sources claim staff at the Cork ...

Earlier this year, Blizzard launched a new Support Callback feature that allowed players with account issues to simply fill out a form and wait for a callback from support. This was a fantastic move ...

Over 100 employees of the Customer Service center in Cork, Ireland are voluntarily leaving Blizzard at the end of December, a move that has sparked concerns with EU customers. According to Eurogamer, ...

Speaking exclusively with GamesIndustry.biz, Blizzard's VP of business operations Paul Sams has said that the company has "more work to do" on customer service as World of Warcraft continues to grow ...

Scores of Blizzard customer service employees have recently accepted buyout offers from the publisher, according to Eurogamer. Sources at the company told the site that the buyouts are coming from the ...

Blizzard Customer Service is in the process of dealing with connection issues facing players on both sides of the Atlantic Ocean. For the North American players, login errors have been plaguing both ...

Blizzard servers are experiencing a DDoS attack causing login failures and lengthy queues for players on the company's Battle.net service, says the Call of Duty publisher. Blizzard says it is actively ...

GameSpot may get a commission from retail offers. Blizzard has issued a warning to World of Warcraft players after a recent increase in unauthorized logins via Battle.net and the mobile armory ...

The EU Blizzard Customer Support team will lose over 100 of its staff by the end of 2018, due to a cash incentive. The main EU office is located in Cork, Ireland, and it’s home to a relatively large ...

A licence error issue affecting Diablo 4 means some players can't consistently play the game, but Blizzard has said it's still looking into the error. If you've been ...