A vice president of product strategy offers guide to preparing a network for business-process outsourcing. Wouldn’t it be nice if you could toss every scrap of paper related to your IRS tax return ...

has released a new business process outsourcing (BPO) solution to help consumers enjoy the benefit of operational agility. The new solution will also enable organizations maintain quality and ensure ...

Indian outsourcer Wipro has decided to assign to its business process outsourcing (BPO) operations some of the software engineers it had promised to hire from college campuses. The move is a ...

The business process outsourcing (BPO) industry has long thrived on a straightforward proposition: supply affordable offshore labor for routine business tasks. But within that reliability, Anthony ...