Every emergency response begins with a voice on the other end of the line. The Broward Sheriff’s Office (BSO) Regional ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all. In some cities, ...

More than 20% of 911 calls to Columbia and Richland County were abandoned before operators answered, raising concerns about ...

ONSLOW COUNTY, N.C. (WNCT) — This week is National Public Safety Telecommunicators Week, and it honors and recognizes the people who answer your calls and get you the help you need. At the Onslow ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

More than 84,000 911 calls were abandoned in 2025, meaning the call ended before being answered. Callers waited an average of 24 seconds.

The union that represents most 911 operators, dispatchers and support workers in British Columbia has voted overwhelmingly in favour of strike action.